At Vitaknight we are here for you and aim to deliver you the very best products at the “Lowest Prices”.
We understand that there may come a time where you need to return a purchase from us. We want to make the returns process as simple and easy as possible for you.
If any purchase from us does not comply with a consumer guarantee, or you have simply changed your mind we will gladly exchange it or refund it subject to the points below.
Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.
For returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.